Job Description

Job Description

Join as a key team player in experience design, contributing to impactful user experiences in the Finance Technology space supporting Treasury. Be part of a dynamic team that values creativity, collaboration, and customer-centric innovation.

As an Experience Design, Sr. Associate in our Global Finance Technology team, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. Demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.

 

Job Responsibilities

• Contribute to the design and development of user experiences for features and redesigns, ensuring alignment with user needs and business goals.
• Apply interaction design principles to create seamless and engaging user flows across web, mobile, and branch platforms.
• Participate in iterative design processes, incorporating user feedback to improve the overall user experience.
• Support the implementation of inclusive design practices, considering diverse backgrounds and abilities.
• Gather information on market trends, user research studies, and user behavior analyses to inform design decisions.
• Create wireframes, UI designs, and interactive prototypes using our design system.
• Collaborate with UX Researchers for journey maps, personas, and usability testing.
• Partner with product and development teams to launch solutions that balance business, user, and technical priorities.
• Distinguish between feature requests and design improvements from user goals and objectives.
• Present your designs with expertise and rationale while advocating for end users.

Required Qualifications, Capabilities, and Skills

• 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space.
• Experience in visual design and interaction principles, focusing on creating aesthetically appealing and functional digital experiences.
• Proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts.
• Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies.
• Exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite).

Preferred Qualifications, Capabilities, and Skills

• Experience with Figma is a plus.
• Experience with HTML, CSS, JavaScript, and/or React is a plus.
• Experience with data visualization is a plus.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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