Job Description

Job Summary:

The Clinical Coordinator supports the Practice Manager in the administrative and personnel functions of the clinic team to ensure patient care is provided in an efficient and productive manner. They support the Practice Manager with recruitment, onboarding, and performance management of the team, assist with the implementation and understanding of policies and procedures, and are responsible for day-today oversight of the medical record and patient access teams. Additionally, they are responsible for supporting the Practice Manager with special projects and for establishing, effectively implementing, and successfully executing projects and strategies that support the growth of procedure volume and achieve revenue goals set for the company.

Essential Duties and Responsibilities:

• Oversee the Patient Services team and manage staff performance, including coaching and disciplinary action
• Recommend, develop, and implement system improvements for the Patient Services team
• With the Practice Manager, ensure operations are running efficiently and communicate concerns/issues to leadership in a timely, effective manner.
• Assist in the recruitment, hiring, training and onboarding of all clinic team staff.
• Support the Practice Manager in the rollout and implementation of goals, objectives, and key performance indicators for the clinic teams.
• Alongside Practice Manager, train, coach and hold staff accountable for departmental standard operating procedures (SOP’s) and best practices.
• Under the guidance of the Practice Manager, engage in special projects that support the efficiency and operation of the practice.
• In conjunction with the Practice Manager, address issues raised by physicians, employees and/or patients and seek out appropriate resolutions.
• Responsible for managing inventory and ordering supplies as needed
•  Assist in company compliance programs and perform routine audits on a monthly, quarterly, yearly basis, as needed.
• Oversee maintenance of property, computer systems and software and manage inventories to the appropriate level.
• Maintain an effective collaborative relationship between staff and providers and foster a positive working relationship with all

Required Skills and Abilities:

• Ability to organize workload and manage time effectively.
• Ability to establish and maintain effective working relationships with management and staff.
• Ability to collaborate and develop partnerships across departments and with other organizations.
• Ability to build a collaborative working environment and build staff morale.
• Advanced computer skills
• Strong leadership skills and the ability to motivate staff.
• Ability to handle sensitive information ethically and responsibly and to protect the confidentiality of patient, employee, and business information.

Education and Experience:

• Bachelor’s degree in healthcare administration, business administration or related field preferred.
• Minimum of 3 years of experience in a free-standing medical practice environment preferred

Gastro Care Partners is the national partner for successful regional gastroenterology practices. We believe in the mantra “medicine is local.” Gastro Care Partners provides high-performing regional practices with the resources necessary to thrive in today’s dynamic healthcare landscape while maintaining their practices’ identities.

Job Tags

Local area,

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